The complete capability map

Every capability, in one place

Everything a modern bus operator runs on — booking, pricing, telephony, fleet safety, staff, finance and distribution.

0+ capabilities·22 areas·
13 Indian languages, incl. RTL Urdu Switch in 96 hours, zero rating hit Works with your existing GPS Built for Indian road transport

Click any capability for a quick illustrated preview.

Sell & Book

Booking & Inventory

8
Multi-channel booking
Sell across website, app, agents and OTAs from one inventory.
Real-time seat maps
Live seat layouts with per-seat availability and pricing.
Multi-deck coaches
Full upper/lower berth sleeper layouts with 3D seat grids.
Tentative holds
11-min holds for OTAs, 30-min for agents, auto-expiry & release.
Instant PNR
PNR issued the moment seats are held; confirmed on payment.
Cross-schedule blocking
Block a seat across every schedule that shares the vehicle.
Gender-aware seating
Automatic male/female adjacency rules on sleeper coaches.
PNR lookup
Find any booking by PNR or mobile + last-6 with full history.

Routes, Schedules & Coaches

8
Route templates
Define routes with via-cities, stages, fares and amenities.
Auto schedule generation
Generate recurring services for a date range from a route.
Sub-route journeys
Single booking across multi-leg / intermediate city pairs.
Only on SaveTrip
Coach layout designer
2D/3D seat-grid editor by seat type, deck and class.
Vehicle registry
Register buses with plate, OEM, AC type and assignments.
Stage grids
Smart ~1 km pickup/drop clusters, the way passengers expect cities organized.
Service calendar
Per-day running services and available-seat heatmap.
Schedule overrides
Per-trip vehicle, staff, fare and expense overrides.
Only on SaveTrip

Pricing & Revenue (Yield)

14
Demand-driven auto-pricing
Seat prices adjust through the day as demand builds — automatically.
Only on SaveTrip
Live market-fare monitoring
Know the going fare on your routes across major OTAs, updated through the day.
Only on SaveTrip
Demand calendar
Per-day peak/holiday/normal classification with holiday names.
Holiday anchors
Festival-eve and return-day fares adjust automatically.
Your edits teach the system
Manual price changes are respected immediately — and learned for future departures.
Only on SaveTrip
Per-seat weights
Preserve window/aisle/upper/lower premiums around a base.
Hard price guards
Fleet-wide min/max fares that override every other signal.
Gentle price steps
Prices move in controlled steps — no customer shock.
Clearance pricing
Drop below floor in the final hours to fill empty seats.
Baseline floor
Historical route baselines protect your price from racing to the bottom.
Proven revenue lift
Automation is measured against a control group — gains you can verify.
Only on SaveTrip
Pricing audit trail
Every price change logged with the reason behind it.
Per-schedule P&L
Profit per trip with fixed + running expense tracking.
Only on SaveTrip
Multi-tier fares & GST
Day-wise, channel-wise fares with automatic GST.

Coupons, Loyalty & Upsells

7
Coupon catalog
Percentage/flat codes with audience, validity & stackability.
Coupon preview
Validate and preview discount before applying to a booking.
Multi-tier loyalty
Bronze→Platinum tiers with custom thresholds & multipliers.
Miles redemption
Convert miles to fare discount with full ledger audit.
Day-of-week rates
Vary redemption rate by day to steer demand.
Blackout dates
Per-date redemption overrides for peak periods.
Seat-upgrade engine
WhatsApp offers, OTP accept, propensity scoring & audit.
Only on SaveTrip

Money

Payments & Refunds

5
Dual gateways
PhonePe and Razorpay with hosted & modal checkout.
Verified payment callbacks
Every gateway confirmation is signature-checked before a seat confirms.
No-duplicate refunds
Every refund fires exactly once — guaranteed, even on retries.
Auto-refund
Refund automatically on eligible cancellation or reschedule.
Pay-to-seat handshake
Seat confirms the instant payment succeeds — releases instantly if it fails.

OTA Settlement Reconciliation

6
Multi-OTA config
Per-OTA commission, tax, GST & TDS formula setup.
Invoice parsing
PDF, Excel & CSV settlements parsed automatically with AI assistance.
Only on SaveTrip
Tiered matching
Exact + fuzzy + manual-review matching with variance.
Dispute resolution
Accept, dispute, adjust or write-off per line, with notes.
Bulk resolve
Resolve many lines by status in one action.
Variance dashboard
Match rate, amount-at-risk and per-line ledger.
Only on SaveTrip

Accounts & Finance

4
Agent ledger
Per-agent credits/debits with running balance.
Revenue analytics
By sector, service, date and channel with ASP.
GST split
OTA 9(5) vs operator-payable GST separated automatically.
CSV export
Export transactions and statements for accounting.

Engage

Cloud Telephony

5
Masked numbers
Passengers never see driver/staff personal numbers.
Only on SaveTrip
Smart call routing
Last-caller, driver, conductor, city-manager & helpline fallback.
Only on SaveTrip
Call recording
Automatic recording for dispute resolution & QA.
IVR
Automated menu and routing for inbound calls.
Call analytics
Inbound/outbound logs tied to passenger & trip.

Chat & Messaging

7
Live WebSocket chat
Real-time operator↔passenger messaging with presence.
2-way WhatsApp
Text, media, interactive replies, location & reactions.
Only on SaveTrip
2-way email
Branded inbound/outbound email threaded to the trip.
Only on SaveTrip
Unified timeline
Chat, WhatsApp, SMS, email & calls in one history.
Only on SaveTrip
Quick replies
Context-aware templates for pickup/drop scenarios.
Delivery receipts
Sent / delivered / read status with WhatsApp ticks.
Role-based access
Drivers see only their trip's chats; ops see all.

Notifications

5
Lifecycle windows
Pre-boarding, check-in and rating windows per operator.
WhatsApp-first + SMS fallback
Fall back to SMS when WhatsApp can't deliver.
Bus-approaching alerts
Geofenced 'vehicle approaching' messages to passengers.
Push notifications
FCM push to passenger and operator apps.
DLT-compliant SMS
Registered telecom templates — messages that don’t get blocked.

AI — Sarathi & Chatbot

5
Sarathi agent
Ask about revenue, occupancy & fleet in plain language.
Only on SaveTrip
Live data tools
fleet-today, revenue, passenger-mix & staff directory.
Multi-turn memory
Conversation history & context, per user.
13-language answers
Responds in the operator's chosen language.
Passenger chatbot
Context-aware auto-replies on ETA, boarding & miles.
Only on SaveTrip

Operate

Live Tracking & Maps

6
Multi-provider GPS
Intangles, FleetX, Trackimo & driver-app, unified.
Always-on location
Auto-switches between vehicle GPS and driver phone — no gaps.
Only on SaveTrip
Geofenced arrival
Auto-detect pickup/drop arrival & departure times.
Route visualization
Google Directions polylines, cached 30 days.
Only on SaveTrip
Check-in geo-validation
Validate passenger check-in against pickup geofence.
Per-operator Maps billing
Operator-specific Google Maps keys for chargeback.

Fleet Safety & Telematics

10
Over-speed alerts
Sustained speed-limit violations, not GPS noise.
Hard-brake detection
Harsh braking events for driver-behavior review.
Idling alerts
Excessive engine idling and idling fuel loss.
Fuel-theft detection
Sudden fuel drops on stationary, engine-off vehicles.
Only on SaveTrip
Fuel efficiency
Abnormal km/L flagged for investigation.
DEF / AdBlue alerts
Low DEF and inhibit-switch derate warnings.
Device offline
Alert when a GPS device stops reporting.
Health degradation
Engine health status-change alerts.
Post-trip & anti-theft
Movement, engine-on or fuel-drop after trip ends.
Only on SaveTrip
Alert dashboards
Per-vehicle & fleet-wide alert stats and history.

Trip Operations

7
Daily ops dashboard
Per-schedule PNRs, check-ins, chats, calls & arrivals.
Pickup & drop charts
Passengers by point with status, call & chat actions.
Schedule-adherence timings
Scheduled vs actual arrival, on-time/late flags.
Only on SaveTrip
Boarding lifecycle
Booked → check-in → boarded → completed tracking.
GPS-validated check-in
Confirm boarding at the right place.
Only on SaveTrip
Delay broadcasts
Notify a whole trip of delay or cancellation.
PNR history timeline
Every change with actor, time, IP & reason.

People & Compliance

Staff, Payroll & HR

11
Staff directory
Drivers, conductors, helpers, mechanics, cleaners & more.
License & badge tracking
Numbers and expiry with renewal alerts.
Crew assignment
Assign roles to specific trips.
Attendance
Generate from schedules, correct, approve in bulk.
Only on SaveTrip
Flexible payroll
Daily-wage, monthly-salary or per-trip pay types.
Earnings & deductions
Halt, leave, overtime, bonus, withholding.
Advances
Five advance types with installment recovery plans.
Reimbursements
Expense claims with approval & settlement.
Payslip PDF
Indian-format payslips with full breakdown.
Staff ledger
Running balance of every credit, debit & payment.
Scheduled payroll
Auto-draft monthly payouts for active staff.
Only on SaveTrip

Documents & Compliance

4
Document vault
RC, insurance, permit, fitness & PUC in cloud storage.
Expiry alerts
Renewal reminders before documents lapse.
Secure links
Time-limited presigned URLs for sharing.
Per-vehicle & per-trip sets
Compliance files attached where they belong.
Only on SaveTrip

CRM & Passenger Intelligence

5
360° profiles
Unified passenger record with full trip history.
Phone-history audit
Track every phone-number change over time.
GDPR soft-delete
Compliant deletion that preserves audit.
Behavioral scoring
Score from 9 event types (check-in, no-show, replies…).
Only on SaveTrip
Segmentation
Operator-tunable weights for targeted campaigns.

Passenger Self-Service

6
OTP login
Verify by mobile OTP — no password needed.
Self-cancel
Cancel with instant refund-slab preview.
Self-reschedule
Options → seats → stages → preview → commit.
Only on SaveTrip
Free-reschedule entitlements
Operator-granted waivers consumed on commit.
Edit details
Update boarding/drop point and passenger info.
Ticket print / PDF
Download a branded ticket anytime.

Platform & Reach

Distribution & Integrations

6
RedBus & AbhiBus sync
Two-way callbacks for inventory, shifts & cancellations.
GDS-spec partner API
Industry-standard masters, search & availability APIs for partners.
Partner GPS push
Health-monitored live GPS to OTAs, auto-pause/resume.
Assignment push
Push driver/vehicle assignment to partners.
ONDC multimodal
Sell bus + metro journeys on India’s open ONDC network.
Only on SaveTrip
API-key management
OTA-wide vs operator-scoped keys with rotation.

Security & Multi-tenancy

6
16-role access control
Owner → driver → passenger with 45+ granular permissions.
OTP-gated actions
Two-factor on cancellations, deletes & high-risk ops.
Operator isolation
Strict per-operator data separation, multi-tenant.
Permission guards
Every write endpoint checks granular permissions.
Audit trails
PNR-change and action history for compliance.
Abuse protection
Built-in rate limiting stops bots and bulk abuse.

Branding & White-label

5
Custom identity
Logo (light/dark), favicon & sign-in background.
Brand palette
Pick one color — a full design palette is generated automatically.
Typography
Choose from 11 font families.
Custom domain
Run on your own branded domain.
Only on SaveTrip
PWA identity
Custom installable-app name & icon.

Platform & Apps

5
13 Indian languages
Full UI translation incl. right-to-left Urdu.
Only on SaveTrip
Installable PWA
Add-to-home-screen with offline support.
Driver app
Daily manifest, GPS, one-tap masked calling.
Tripsheet import
Bitla/EasyInfo/any-GDS PDFs with LLM parsing & diff.
Multi-device
Phone, tablet and desktop, responsive throughout.

See it running on your routes

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