Calls · Chat · WhatsApp · Email — fully personalised
Every customer conversation, in one place.
Savetel brings your phone calls, web chat, WhatsApp and email into a single inbox. An AI voice agent that knows each caller answers first — by name, in their language — hands over to your team when it should, and every call is recorded and summarised.
One number, one inbox, every channel
Provisioned for you — no hardware, no separate vendors.
Cloud calls
A business number answered by an AI voice agent or your team, with recording, transfer and app calling.
Web chat
Chat from your website or app, saved with the same customer thread.
Official WhatsApp Business messaging, templates and replies.
Incoming mail becomes a thread; replies go out from your own address.
Built for the way your organisation works
Same platform, set up for your industry on day one. Built for businesses that live on the phone.
Bus operators
Passenger support tied to trips, tickets and live tracking.
Municipalities
Citizen queries and complaints routed to the right department.
Hospitals
Patient enquiries, appointments and follow-ups on one number.
Hotels
Guest requests and bookings answered on WhatsApp and phone.
Clinics & labs
Appointments, report-ready calls and reminders on one number.
Real estate
Site-visit leads answered instantly, callbacks never missed.
Home services
Bookings and technician dispatch with masked calling.
Logistics
"Where is my shipment" answered, pickup scheduling, driver calls.
Travel & cabs
Trip enquiries, driver coordination and live tracking links.
Schools & coaching
Admission enquiries handled, parent updates on WhatsApp.
Restaurants
Orders, table bookings and event enquiries on phone and WhatsApp.
Housing societies
Resident complaints routed to maintenance and tracked to closure.
Utilities
Outage and delivery complaints by area, escalated on time.
Government helplines
Scheme and district helplines with a ticket for every caller.
Insurance & finance
Follow-ups and recorded calls for agents and loan teams.
Auto dealers
Service reminders and pickup/drop coordination.
What you get
AI voice agent, many languages
Answers calls in Hindi, Marathi, Telugu, Kannada, Tamil, English and more — natural conversation, not an IVR menu.
Knows every caller by name
One identity per customer across calls, WhatsApp, email and chat — greeted by name, never asked to repeat themselves.
Remembers preferences and history
Past conversations are summarised and carried into the next call, so the agent picks up where you left off.
Connects to the same person
A caller who spoke to someone on your team is routed back to that person, not to a queue.
AI + human, with transfer
The agent handles routine calls and transfers the rest to the right department or person.
Recording and call summary
Every call recorded, transcribed and summarised so nobody has to replay it.
Unified inbox
Calls with recordings, chats, WhatsApp and email in one thread per customer.
AI first response
Answers instantly in the customer's language and collects what your team needs.
Missed-call callback
Unanswered calls become a callback task on the thread, never a lost lead.
Number masking
Field staff and customers talk through your number; personal mobiles stay private.
Calls from the app
Your team calls and receives on the Savetel app — web, Android, iOS — on your business number.
Teams and roles
Departments, agents and supervisors with the right access.
Reports
Volumes, response times and pending work by team and channel.
Secure by default
Number masking, audit trail and data kept in India.
Your own domain
Run it on your own web address with your branding.
How it works
- 01
We provision
Your number, WhatsApp, email and web chat are set up for your industry.
- 02
You sign in
Your team logs in and sees every conversation in one inbox.
- 03
Customers reach you
Every call, message and mail is answered, recorded and followed up.